Direct Shipment Return Policy

You received your bike or parts but for some reason you need to return it.  No sweat, we got your back. Orders placed for direct shipment from breezerbikes.com to your residence are eligible for return and a refund within 30 days of purchase. We will issue you a return label and the shipping charges will be deducted from your refund: $75 for bikes, $9 for soft goods, parts, and accessories.

All Item(s) must be in new, unassembled, unused condition and with all original packaging, hangtags, and parts. Once your returned item is received, Breezer will review the product and issue refunds accordingly. If the item you returned is not in new, unused condition with all original packaging, hangtags and parts, then the item being returned is considered used. Breezer will contact you and has the option to ship the product back to you or adjust your refund amount based on the condition of the item being returned.

Breezer does not accept used items for returns unless there is a warranty issue.

Breezer does not offer exchanges. 

Returns on orders shipped to Breezer retailers are at the retailers discretion. Please contact your Breezer retailer for their individual return policy.

To return an item:

1. Please email [e-mail] for a Return Ticket Number.
2. Once we receive your return request, we’ll generate a return label and email it to you. You will need to print out the return label and adhere it to the package you are returning.
3. Please print and complete the Breezer No-Sweat Return Form PDF linked below and include it with your package.
4. After you adhere your return label to your package, drop the shipment at the closest FedEx hub/agent near you.
5. Once your return has been received by Breezer Bikes, we will review the return and issue a credit to the original payment method you used less return shipping cost: $75 for bikes, $9 for soft goods, parts, and accessories. Credits typically appear on your account 7-14 days after Breezer receives the return.

PLEASE NOTE: This return policy applies to direct shipments from breezerbikes.com. Items returned MUST be returned unused in new condition with all manufacturer’s packaging included. Please package your returns carefully, as we will not accept returns that show signs of assembly, use, or damage.

Warranty Issues:

If you believe your Breezer product has a warranty issue, please contact us by using the warranty request form, or by sending an email to [e-mail]. Full terms and conditions are available on our website.

If you are returning an item to Breezer, please fill out all sections of the form attached below and include it in your return shipment. DO NOT SEND ANYTHING BACK BEFORE CONTACTING BREEZER BIKES AND RECEIVING A RETURN TICKET NUMBER!